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Privacy Policy

Last updated: October 4, 2025

1. Introduction

Welcome to Promptify Pro. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we collect, use, and safeguard your personal information when you use our Service.

2. Information We Collect

Personal Information

When you register for an account, we collect:

  • Email address
  • Name (if provided)
  • Company information (if provided)
  • Password (encrypted)

Usage Data

We automatically collect certain information when you use the Service:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Features used within the Service
  • Device information
  • Log data and analytics

Content Data

We store content you create using our Service, including:

  • Generated personas and campaigns
  • Workspace and brand information
  • Content calendars and posts
  • Templates and custom configurations

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information to improve the Service
  • To monitor the usage of the Service
  • To detect, prevent, and address technical issues
  • To provide personalized content and recommendations
  • To process payments and manage subscriptions
  • To send you updates, marketing communications, and promotional materials (with your consent)

4. AI and Data Processing

Our Service uses artificial intelligence to generate content. When you use AI features:

  • Your input data may be processed by third-party AI providers (such as OpenAI)
  • We do not use your content to train AI models
  • Your generated content remains confidential
  • We implement appropriate safeguards to protect your data during AI processing

5. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your data with third-party service providers who perform services on our behalf (hosting, payment processing, analytics)
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
  • With Your Consent: We may disclose your information for any other purpose with your consent

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through Stripe

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request that we correct any inaccurate information
  • Right to Erasure: You can request that we delete your personal data
  • Right to Restrict Processing: You can request that we restrict the processing of your data
  • Right to Data Portability: You can request that we transfer your data to another organization
  • Right to Object: You can object to our processing of your personal data

To exercise these rights, please contact us at privacy@promptify.pro.

9. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services (such as social media platforms, payment processors, etc.). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@promptify.pro